Guest Services Pro — Front Desk, Flexible Schedule

Marriott Vacations; San Francisco (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Uniform laundering

Stipend for work shoes

Discounted meals

Monthly cell phone stipend

Job summary

Marriott Vacations Worldwide welcomes Owners and guests with warmth, delivering a personalized vacation experience from arrival to departure. As a Guest Service Associate you will respond to inquiries, assist with reservations, and uphold the resort's standards of service and hospitality.

You'll handle guest arrivals and departures, share local area information, and collaborate with a team to ensure smooth, attentive service.

Qualifications

• Experience delivering high-quality guest service.
• Ability to communicate clearly and professionally.
• Comfort with multitasking in a hospitality environment.

Responsibilities

• Greet guests and owners in a warm, professional manner.
• Assist with check-in/check-out and related inquiries.
• Provide accurate information about resort facilities and local area.

Skills

Customer service

Guest relations

Job description

Marriott Vacations Worldwide welcomes Owners and guests with warmth, delivering a personalized vacation experience from arrival to departure. As a Guest Service Associate you will respond to inquiries, assist with reservations, and uphold the resort's standards of service and hospitality.

You'll handle guest arrivals and departures, share local area information, and collaborate with a team to ensure smooth, attentive service.