GUEST SERVICES CONCIERGE

DG GLASS & TRADE - Desde 2001 conectando negocios confiaveis.; Tampa (FL); In loco; USD 38.000 - 46.000; Tempo pieno

Descrizione del lavoro

DG GLASS & TRADE in Tampa is seeking a Specialist of Guest Experience and Office Operations to deliver white-glove front-desk hospitality for staff, executives, trustees, donors, volunteers, and visitors. You will manage calls, inquiries, deliveries, and confidential information.

The role oversees daily office operations, onboarding, vendor relations, events, and board meetings, with a focus on a polished, organized environment and high-touch service for a wealthy-organization clientele.

Competenze

• 5+ years in office management or corporate admin
• Strong HR, onboarding, event coordination, admin, high-touch service
• Excellent presentation and communication with executives and board
• Proficient in MS Office including Excel and PowerPoint

Mansioni

• Provide professional front-desk hospitality to staff, executives, donors, visitors and manage calls, inquiries, deliveries, and confidential information
• Oversee facilities, vendors, maintenance, supplies, and workplace improvements
• Coordinate onboarding, orientation, offboarding, staff recognition, internal communications, and engagement initiatives
• Manage executive meetings, board meetings, events, and logistics (catering, conference rooms, Zoom/Teams)
• Maintain polished, organized office environment and prioritize administrative tasks

Conoscenze

HR experience

Employee onboarding

Event coordination

Professional communication

High-touch service

Formazione

Associate’s Degree

High school diploma or equivalent

Strumenti

MS Office

Descrizione del lavoro

Job ID 23744 - Specialist, Guest Experience & Office Operations

Location: Tampa, 33607 – This position is onsite

Pay: A$60,000 yearly DOE

Type: Direct hire

Schedule: Monday–Friday, 8:30 AM–5:00 PM

Summary: Seeking white-glove office management. Will report to the Chief of staff

Job Description

• Provide exceptional, professional front-desk hospitality to staff, executives, Trustees, donors, volunteers, and visitors while managing calls, inquiries, deliveries, and confidential information.
• Oversee daily office operations, including facilities, supplies, vendor relationships, maintenance, technology troubleshooting, and workplace improvements.
• Coordinate employee onboarding, orientation, offboarding, staff recognition, internal communications, and engagement initiatives to support a positive workplace culture.
• Manage executive meetings, board meetings, events, and volunteer activities, including scheduling, catering, conference room setup, Zoom/Teams technology, and event logistics.
• Independently manage office procedures, operational projects, vendor coordination, and administrative priorities while maintaining a polished, organized, and professional workplace environment.

Nice To Have

• Associate’s Degree
• Bilingual: Spanish/English
• Professional services industry experience such as financial services
• Onboarding and employee engagement

Requirements

• Must have 5+ years of professional experience in office management, corp office administration
• strong HR, employee onboarding, event coordination, administrative, and high-touch service experience suited to an organization serving wealthy donors and board members.
• Professional polished presentation and communications skills: Will interface with executives, board members, stakeholders (white-glove office management)
• Must be MS Office proficient including: Excel, PowerPoint
• Must have experience with hybrid meetings (both online and onsite at the same time)
• Minimal travel may be required for local meetings and activities
• High school diploma or equivalent
• Background check required
• Drug screening required