Guest Services Concierge

Atlantic-Coast-Rehabilitation-and-Healthcare-Cente; Lakewood Township (NJ); On-site; USD 23,000 - 25,000; Part time

Job summary

Atlantic Coast Healthcare and Rehabilitation is seeking a friendly Guest Services Concierge to join our team. The role focuses on creating a welcoming environment for residents and families, with duties including greeting guests, assisting with meals, and supporting the care team.

The position is part-time with morning shifts, specifically every Friday, Saturday, and Sunday. Candidates with 1-2 years in customer service and those who are bilingual are encouraged to apply, bringing a warm,

Qualifications

• 1-2 years of customer service experience required.
• Experience in a nursing home, rehabilitation center, or healthcare setting preferred.
• Available to work every weekend.
• Bilingual candidates are encouraged to apply.
• Friendly, outgoing personality with strong communication and interpersonal skills.

Responsibilities

• Welcome residents, visitors, and family with a warm and professional attitude.
• Assist with serving meals to residents.
• Answer calls promptly and courteously.
• Prepare resident rooms for new admissions.
• Help ensure the comfort, satisfaction, and overall positive experience of residents and guests.
• Provide excellent customer service while supporting the care team as needed.

Skills

Customer service

Communication

Interpersonal skills

Bilingual (encouraged)

Job description

We are seeking a friendly, compassionate, and customer-focused Guest Services Concierge to join our team! If you enjoy working with seniors and creating a welcoming environment for residents and their families, we'd love to hear from you.

Currently Hiring PT morning shift

Key Responsibilities

• Welcome residents, visitors, and family members with a warm and professional attitude.
• Assist with serving meals to residents.
• Answer calls from residents and their family members promptly and courteously.
• Prepare resident rooms for new admissions.
• Help ensure the comfort, satisfaction, and overall positive experience of residents and guests.
• Provide excellent customer service while supporting the care team as needed.

Compensation:$17-$18/ hour and determined based on your experience.

Schedule

• Part-Time
• Every Friday, Saturday & Sunday

Qualifications

• 1-2 years of customer service experience required.
• Experience in a nursing home, rehabilitation center, or healthcare setting is preferred but not required.
• Must be available to work every Weekends
• Bilingual candidates are encouraged to apply.
• Friendly, outgoing personality with strong communication and interpersonal skills.

About Us

Atlantic Coast Healthcare and Rehabilitation is an equal opportunity employer dedicated to providing high-quality care in a supportive, team-oriented environment. As a skilled nursing and rehabilitation facility, we take pride in creating a safe, welcoming, and comfortable home for our residents.

We value collaboration, professionalism, and compassion in everything we do. Our leadership team is supportive and accessible, fostering a workplace where employees are respected, encouraged, and empowered to grow in their careers.