Concierge

Thereserveatfairhope; Fairhope (AL); On-site; USD 30,000 - 38,000; Part time

Benefits offered by this job

Medical benefits

Dental and vision insurance

Generous Paid Time Off (PTO)

Holiday Pay programs

Growth and advancement opportunities

Holiday Pay

Job summary

A premier senior living community in Fairhope, Alabama is seeking a dedicated individual for a customer service role. Responsibilities include greeting residents and visitors, managing the front desk, and assisting with program/event reservations. The ideal candidate should have a high school diploma and at least one year of customer service experience. This position offers competitive pay, benefits, and opportunities for growth in a supportive team environment.

Qualifications

• Minimum one year of related work experience in customer service.
• Experience in long-term care or hospitality preferred.
• Ability to lift up to 25 pounds unassisted.
• Must have strong interpersonal skills and be able to work independently.
• Able to lift up to 25 pounds unassisted.

Responsibilities

• Greet and assist residents and visitors professionally.
• Manage front desk sign-in and out process.
• Handle and direct incoming phone calls.
• Provide marketing information to visitors.
• Maintain accurate records for programs/events.
• Support other departments to ensure resident service.

Skills

Customer service experience

Organizational skills

Verbal communication

Interpersonal skills

Microsoft Office proficiency

Education

High school diploma or GED

Job description

About the Company

We are a premier senior living retirement community dedicated to creating a welcoming, warm environment for the residents who call our community home. We offer competitive pay, comprehensive rewards program, and a true team environment. If you are looking for a challenging and highly rewarding career, we want to hear from you!

What You Will Do

• Greet and assist residents and visitors in a polished, professional, discrete manner. Manage the front desk sign‑in and out process for visitors and vendors. Handle and direct incoming phone calls. Inform residents or staff of the arrival of guests, packages, and flowers.
• Accommodate resident requests for assistance – referring to other staff as necessary.
• Provide marketing information to visitors.
• Assist Lifestyles Department with program/event reservations; collect program/event fees; maintain accurate records.
• Maintain and regularly update database of resident general information and update/distribute resident phone list. Handle other clerical duties as assigned.
• Support other departments as needed to ensure high quality resident service.
• Other duties as assigned or requested by Supervisor.

Why You Are Qualified

• High school diploma or GED equivalent required.
• At least one (1) year of related work experience in customer service required.
• Prior work experience preferably in the long‑term care, hospitality industry, or related field preferred.
• Must have good interpersonal skills, organized, proficient in Microsoft Office products, effective verbal communication skills, courteous, professional, good listener, experience supporting a busy office, able to work independently. Must physically be able to lift up to 25 pounds unassisted.

Why You Should Apply

• Competitive pay.
• Great benefits including medical, dental, vision, life insurance and more.
• Excellent growth and advancement opportunities.
• Generous Paid Time Off (PTO) & Holiday Pay programs.

LOOKING FOR PERSON FOR PRN (AS NEEDED FIRST AND SECOND SHIFT). Flexibility required for this opening.

Job Seeker Friends! If this job isn’t for you, perhaps you know someone who would be a perfect fit send them the link to this job. Thanks!

Hired candidates will be required to successfully complete a criminal background check, valid references, pre‑employment drug test, physical and proof of employment eligibility. EOE.

Equal Opportunity Employer, including disabled and veterans.