Guest Services Concierge

Aperture Hotels; Austin, Northern (TX, KY); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Employer Matching 401K Retirement Plan

Medical Insurance

Dental Insurance

Vision Insurance

FREE life insurance

Vacation Pay

Holiday Pay

Management training

Job summary

Aperture Hotels in Austin, TX seeks a friendly Front Desk Associate to deliver exceptional guest service at check-in and check-out, handle inquiries, and assist guests with reservations. You will maintain a welcoming front desk presence, communicate professionally, manage cash and card transactions, and collaborate with the team to ensure every stay is comfortable and memorable.

A strong commitment to guest privacy and brand standards, flexible shifts, and a focus on guest satisfaction are

Qualifications

• High School Diploma or GED required.
• Flexible to work shifts and report for scheduled shifts.
• Excellent organization and communication skills.

Responsibilities

• Provide a welcoming environment at all times.
• Handle guest inquiries and reservations with courtesy.
• Process check-in/check-out and payments accurately.
• Protect guest privacy and maintain confidentiality.
• Collaborate with team to resolve issues and enhance stays.

Skills

Customer Service

Communication

Hospitality

Cash Handling

Multitasking

Education

High School Diploma or GED

Job description

Aperture Hotels in Austin, TX seeks a friendly Front Desk Associate to deliver exceptional guest service at check-in and check-out, handle inquiries, and assist guests with reservations. You will maintain a welcoming front desk presence, communicate professionally, manage cash and card transactions, and collaborate with the team to ensure every stay is comfortable and memorable.

A strong commitment to guest privacy and brand standards, flexible shifts, and a focus on guest satisfaction are