Guest Experience Concierge

Aimbridge Hospitality; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent for the Residence Inn Austin South. You’ll welcome guests, manage check-ins and inquiries, and help ensure a seamless stay for every visitor.

The role emphasizes hospitality, clear communication, strong multitasking, and dependable use of hotel software and Microsoft Office to keep front-desk operations running smoothly. You will collaborate with housekeeping and bell staff, handle reservations, and address guest needs with a friendly,

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Deliver warm welcomes, smooth check-ins, and friendly departures to guests.
• Communicate clearly with guests and team to ensure a seamless stay.
• Handle reservations, requests, and daily front-desk tasks efficiently.
• Multitask across check-ins/outs and manage financial details with accuracy.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality is seeking a Front Desk Agent for the Residence Inn Austin South. You’ll welcome guests, manage check-ins and inquiries, and help ensure a seamless stay for every visitor.

The role emphasizes hospitality, clear communication, strong multitasking, and dependable use of hotel software and Microsoft Office to keep front-desk operations running smoothly. You will collaborate with housekeeping and bell staff, handle reservations, and address guest needs with a friendly,