Guest Services Clerk - Cash, Refunds & Lottery

Festival Foods; West Allis (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Festival Foods in West Allis, Wisconsin is seeking a part-time Guest Services Clerk to join our team at the Service Desk.

You will greet guests, answer questions, process transactions accurately, handle refunds or exchanges, and support additional services with a friendly, helpful attitude. Strong communication and teamwork are essential to keep lines moving and guests satisfied.

Availability must include at least 16 hours per week with a minimum of 8 hours per day on available days.

Qualifications

• Experience in frontline guest service in a retail setting.
• Ability to handle cash and transactions accurately.
• Strong communication and interpersonal skills.
• Capable of multitasking and prioritizing tasks.

Responsibilities

• Provide outstanding guest service at the service desk and respond to inquiries.
• Process transactions accurately and manage cash at the counter.
• Assist guests with refunds, exchanges, and offers as needed.
• Support additional services such as ticket sales or DMV where applicable.
• Maintain cleanliness and organization at the service counter.

Skills

Customer service

Cash handling

Communication

Teamwork

Attention to detail

Tools

POS system

Job description

Festival Foods in West Allis, Wisconsin is seeking a part-time Guest Services Clerk to join our team at the Service Desk.

You will greet guests, answer questions, process transactions accurately, handle refunds or exchanges, and support additional services with a friendly, helpful attitude. Strong communication and teamwork are essential to keep lines moving and guests satisfied.

Availability must include at least 16 hours per week with a minimum of 8 hours per day on available days.