Guest Services Associate - Vacation Experience

Travel + Leisure Co.; Las Vegas (NV); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flex spending accounts

Life and accident coverage

Disability insurance

Volunteer time off

401k with employer match

Identity theft protection

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate in Las Vegas to welcome guests, assist with registrations, and provide information about the resort and local attractions. You will handle cash and card transactions, issue keys, and help with reservations in a fast-paced environment.

The role emphasizes friendly service, smooth check-in/check-out, and accurate folio management. A professional appearance and strong English communication are essential.

Qualifications

• Professional appearance and a positive attitude.
• Strong English reading/writing skills.
• Ability to solve problems with minimal supervision.
• Basic math skills and knowledge of cash handling procedures.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Basic computer and office skills.

Responsibilities

• Greet guests warmly and assist from registration to checkout.
• Provide information about the resort and local area attractions.
• Issue unit keys and quote room rates; reserve and confirm reservations.
• Process cash and credit card transactions per established procedures.
• Balance cash receipts and perform bucket checks.
• Respond to guest inquiries and concerns promptly and thoroughly.
• Complete all check-out procedures and ensure correct charges in guest folios.

Skills

Professional appearance

English literacy

Problem solving

Cash handling

Multitasking

Attention to detail

Computer skills

Job description

Travel + Leisure Co. is seeking a Guest Services Associate in Las Vegas to welcome guests, assist with registrations, and provide information about the resort and local attractions. You will handle cash and card transactions, issue keys, and help with reservations in a fast-paced environment.

The role emphasizes friendly service, smooth check-in/check-out, and accurate folio management. A professional appearance and strong English communication are essential.