Guest Services Associate (Oneida Lake)

Oneida Indian Nation/Turning Stone Casino; Village of Canastota (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid weekly

Flexible schedules

Paid time off

Tuition assistance

Professional development

Dining discounts

Fuel discounts

Concert discounts

Team events

Health benefits

Dental benefits

401k plan

Dealer School

Scholarship program

Job summary

Turning Stone Enterprises in New York's Canastota area is hiring a Customer Service Associate/Gaming Attendant for our on-site convenience store. You will operate the POS, handle payments, stock shelves, and provide memorable guest experiences during swing shifts.

We value upbeat hospitality, reliability, and the ability to stand for long periods. Starting pay ranges from $16 to $18 per hour, with weekly pay and a variety of benefits to support your growth and wellbeing.

Qualifications

• Flexibility to work weekends and holidays.
• Basic math skills and ability to count money.
• Ability to recognize discrepancies and take corrective action.
• Able to stand/walk for long periods and lift up to 41-50 lbs.

Responsibilities

• Operate Point-of-Sale system under supervision of other staff, accept payments from guests, issue correct change and properly bag purchases with the exception of age restricted products.
• Stock and re-stock shelves, coolers, and displays.
• Periodically assist in counting inventory.

Job description

Job Requirements

Starting Pay Range: $16.00- $18.00 Hourly

Swing Shift

Are you ready to be the shining star of our convenience store, creating unforgettable experiences for every guest who walks through our doors? Join us as a Customer Service Associate/gaming Attendant and let your vibrant personality and exceptional service skills make memories that'll keep our guests coming back for more!

What you will do as a Cashier:

• Operate Point-of-Sale system under supervision of other staff, accept payments from guests, issue correct change and properly bag purchases with the exception of age restricted products.
• Stock and re-stock shelves, coolers, and displays.
• Periodically assist in counting inventory.

Work Experience

To be successful as a Cashier, you'll need:

• To be able to work a flexible schedule, including weekends and holidays.
• To perform basic mathematical functions and to count money.
• To recognize discrepancies and determine appropriate corrective action.
• Must be able to stand/walk for long periods of time and lift up to 41 - 50 pounds.

What we value:

• Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
• Growth Opportunities – We offer a successful journey, including hands‑on training and support to advance your career.
• Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Benefits

Why choose SavOn?

• Paid weekly
• Variety of schedules
• Paid time off
• Tuition assistance
• Career‑building professional development
• Discounts from dining to fuel to concerts
• Team Member appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.

Why You Will Appreciate Us:

At Turning Stone Enterprises, we prioritize the well‑being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work‑life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000‑square‑foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you’re starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!