Guest Services Associate - Madison, Flexible Hours

BEST Crowd Management; Fall River (WI); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Competitive pay based on experience

Career growth opportunities

Training and development programs

Flexible scheduling

Positive work environment

Job summary

BEST Crowd Management is seeking a Guest Services Staff member for events at University of Wisconsin – Madison. You will warmly welcome attendees, provide information, and support event operations in a fast-paced environment.

Responsibilities include assisting with setup, guiding guests to seating, restrooms, and concessions, and addressing inquiries with professionalism. This position offers flexible part-time hours and a strong team culture.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent required; some college helpful.
• Previous customer service, hospitality, or event roles are advantageous.

Responsibilities

• Greet and assist event attendees with a warm, welcoming demeanor.
• Assist with event setup, signage placement, and related tasks.
• Monitor venues for cleanliness and policy compliance.
• Answer questions about the event, facilities, and amenities.

Skills

Customer service

Communication skills

Problem-solving

Flexibility

Reliability

Interpersonal skills

Stamina

Education

High school diploma or equivalent

Job description

BEST Crowd Management is seeking a Guest Services Staff member for events at University of Wisconsin – Madison. You will warmly welcome attendees, provide information, and support event operations in a fast-paced environment.

Responsibilities include assisting with setup, guiding guests to seating, restrooms, and concessions, and addressing inquiries with professionalism. This position offers flexible part-time hours and a strong team culture.