Guest Services Associate – Live Events

Live Nation Entertainment; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading live entertainment company in Philadelphia seeks a Guest Service member to provide exceptional service and information to customers. This role requires strong communication skills and at least two years of customer service experience. Responsibilities include resolving inquiries, maintaining customer loyalty, and participating in sustainability programs. The ideal candidate will have a high school diploma, excellent interpersonal skills, and the ability to lift up to 50 lbs. Join us in creating memorable experiences for our guests.

Qualifications

• At least 2 years in Customer Service and communications.
• Excellent verbal, written and interpersonal communication skills.
• Position requires walking, lifting and carrying 50 lbs.

Responsibilities

• Deliver exemplary customer service to maintain loyalty.
• Answer calls or inquiries to resolve customer concerns.
• Solicit sales of new or additional services.

Skills

Customer Service Experience

Verbal Communication

Interpersonal Skills

Creative Problem Solving

Teamwork

Education

High School Diploma or equivalent

Job description

A leading live entertainment company in Philadelphia seeks a Guest Service member to provide exceptional service and information to customers. This role requires strong communication skills and at least two years of customer service experience. Responsibilities include resolving inquiries, maintaining customer loyalty, and participating in sustainability programs. The ideal candidate will have a high school diploma, excellent interpersonal skills, and the ability to lift up to 50 lbs. Join us in creating memorable experiences for our guests.