Guest Service & Safety Ambassador

The Met Philly; Philadelphia (Philadelphia County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Generous vacation

Healthcare benefits

Tuition reimbursement

Access to free live events

Job summary

A leading entertainment venue in Philadelphia seeks a Guest Service member to provide excellent customer service and support sustainability efforts. The role requires strong communication skills, at least 2 years in customer service, and the ability to perform physical tasks including lifting up to 50 lbs. Join a team committed to creating memorable experiences for guests. This position is ideal for individuals who thrive in dynamic environments and enjoy engaging with a diverse audience.

Qualifications

• At least 2 years in Customer Service and communications.
• Excellent verbal, written and interpersonal communication skills.
• Ability to lift and carry 50 lbs+ and perform physical tasks.

Responsibilities

• Deliver exemplary customer service to maintain loyalty.
• Resolve customer concerns through effective analysis.
• Participate in sustainability programs at the venue.

Skills

Customer service

Strong communication

Creative problem-solving

Education

High School Diploma or equivalent

Job description

A leading entertainment venue in Philadelphia seeks a Guest Service member to provide excellent customer service and support sustainability efforts. The role requires strong communication skills, at least 2 years in customer service, and the ability to perform physical tasks including lifting up to 50 lbs. Join a team committed to creating memorable experiences for guests. This position is ideal for individuals who thrive in dynamic environments and enjoy engaging with a diverse audience.