Nightlife Host - Guest Experience Architect

Kimpton Hotels & Restaurants; Philadelphia (Philadelphia County); On-site; USD 25,000 - 35,000; Full time

Job summary

A renowned hospitality group in Philadelphia seeks a dedicated Guest Services Representative. You will provide professional support to guests, manage reservations, and maintain a welcoming environment. Ideal candidates should have prior customer service experience and strong communication skills. Flexibility in scheduling is essential as shifts may include weekends and holidays. Join our mission to create heartfelt connections and ensure every guest experiences exceptional service.

Qualifications

• Previous customer service or hospitality experience is preferred.
• Able to prioritize multiple tasks in a dynamic environment.
• Knowledge of restaurant point-of-sale system and reservation system.

Responsibilities

• Provide guests with information and support in a professional manner.
• Coordinate reservations and seating for daily and/or nightly service.
• Greet all restaurant guests and assist in bussing tables.

Skills

Customer service experience

Interpersonal communication

Ability to multitask

Food Handler Certification

Job description

A renowned hospitality group in Philadelphia seeks a dedicated Guest Services Representative. You will provide professional support to guests, manage reservations, and maintain a welcoming environment. Ideal candidates should have prior customer service experience and strong communication skills. Flexibility in scheduling is essential as shifts may include weekends and holidays. Join our mission to create heartfelt connections and ensure every guest experiences exceptional service.