Guest Services Associate: Create Memorable Guest Experiences

Travel + Leisure Co.; Kailua (HI); Vor Ort; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

401k

Life insurance

Disability

Zusammenfassung

Travel + Leisure Co. is seeking a Guest Services Associate in Hawaii to warmly welcome guests and provide exceptional service from registration to checkout. You will share information about the resort and local attractions, quote room rates, and confirm reservations.

The role emphasizes friendly hospitality, accurate cash handling, and strong communication skills to ensure memorable vacations for guests from around the world.

Qualifikationen

• Strong communication skills and ability to read, write and understand English.
• Ability to solve problems with minimal supervision.
• Comfort with basic math and cash handling procedures.
• Ability to multitask in a fast-paced hospitality environment.

Aufgaben

• Greet guests warmly and provide a friendly welcome.
• Guide guests through registration, issue unit keys, and share resort information.
• Process cash and card transactions following established procedures.
• Balance cash receipts and perform routine money handling tasks.
• Complete checkout procedures and verify charges in folios.
• Reserve and confirm reservations for individuals or groups.
• Provide accurate room rate quotes and respond to inquiries promptly.

Kenntnisse

Excellent communication

English proficiency

Problem solving

Multitasking

Attention to detail

Basic computer skills

Jobbeschreibung

Travel + Leisure Co. is seeking a Guest Services Associate in Hawaii to warmly welcome guests and provide exceptional service from registration to checkout. You will share information about the resort and local attractions, quote room rates, and confirm reservations.

The role emphasizes friendly hospitality, accurate cash handling, and strong communication skills to ensure memorable vacations for guests from around the world.