Guest Services Ambassador: Greet, Guide & Assist

Legends Global; Denver (CO); On-site; USD 23,000 - 32,000; Part time

Job summary

Legends Global in Denver, CO, is looking for a Guest Services Greeter to warmly greet and guide guests to requested locations within the Colorado Convention Center and Bellco Theatre. The role requires professional interaction with staff, patrons, and vendors, upholding the Center's public image.

Responsibilities include front-desk coverage, answering questions, and directing guests to amenities. High school diploma or GED is preferred; you must be reliable, communicative, and flexible to a

Qualifications

• High school diploma or GED is required or preferred with some college coursework.
• Excellent communication and interpersonal skills required.
• Ability to work with diverse groups and provide professional customer service.
• Reliable, dependable, and able to follow directions.

Responsibilities

• Meet and greet guests; offer assistance and directions within the facility.
• Cover reception desk for in-person guests and callers.
• Inform guests of amenities and walking distances on inquiry.
• Address guest complaints and follow up to ensure satisfaction.
• Refer difficult questions to the Guest Services Manager or Lead for proper resolution.

Skills

Communication

Interpersonal skills

Customer service

Reliability

English proficiency

Education

High school diploma or GED

Tools

Microsoft Surface

Copier

Phone system

Job description

Legends Global in Denver, CO, is looking for a Guest Services Greeter to warmly greet and guide guests to requested locations within the Colorado Convention Center and Bellco Theatre. The role requires professional interaction with staff, patrons, and vendors, upholding the Center's public image.

Responsibilities include front-desk coverage, answering questions, and directing guests to amenities. High school diploma or GED is preferred; you must be reliable, communicative, and flexible to a