Guest Services Associate — Convention Center (Part-Time)

Legends Global; Los Angeles (CA); On-site; USD 26,000 - 29,000; Part time

Job summary

Legends Global, at the Los Angeles Convention Center, seeks a Guest Services Representative (Part Time). You will welcome guests, escort them to spaces, and support event operations in a fast-paced venue environment.

The role requires strong verbal communication, a customer-service mindset, and the ability to adapt to variable schedules, including evenings and weekends. This onsite position emphasizes safety, guest satisfaction, and teamwork across departments.

Qualifications

• High School Diploma or GED required.
• Experience in events or venues is a plus.
• Ability to adapt to variable schedules, including evenings, weekends and holidays.

Responsibilities

• Greet guests and provide first-class service by knowing venue layout, programs and policies.
• Direct and escort guests to key areas and assist with inquiries in person, by phone or email.
• Monitor entry, maintain safety, and support evacuation procedures if needed.
• Attend mandatory training and team meetings to uphold service standards.
• Assist in handling lost-and-found items and guest services training exercises.
• Represent Legends Global professionally and maintain guest relations during events.

Skills

Verbal communication

Customer service

Flexibility

Event experience

Education

High School Diploma or GED

Hospitality/business/tourism education preferred

Job description

Legends Global, at the Los Angeles Convention Center, seeks a Guest Services Representative (Part Time). You will welcome guests, escort them to spaces, and support event operations in a fast-paced venue environment.

The role requires strong verbal communication, a customer-service mindset, and the ability to adapt to variable schedules, including evenings and weekends. This onsite position emphasizes safety, guest satisfaction, and teamwork across departments.