Guest Services Ambassador - Front Desk & Guest Experience

Sandpiper Property Mgt; London (KY); Vor Ort; USD 31.674.000 - 42.783.000; Vollzeit

Benefits dieser Stelle

Paid 30-minute meal break

Zusammenfassung

Sandpiper Property Management, LLC is seeking a Guest Services Ambassador to serve as the hotel’s front-line face in London, KY. The role emphasizes guest relations, front desk operations, and cross-functional support to ensure a seamless guest experience.

You will handle check-ins, reservations, and property tours while maintaining safety and accuracy in all activities. The position requires on-site presence and a strong focus on service excellence.

Qualifikationen

• Clear communication with staff and guests.
• Ability to manage conflicts calmly and professionally.
• Strong negotiation and sales skills to enhance revenue.

Aufgaben

• Greet guests and provide exceptional service.
• Coordinate front desk tasks including check-ins and renewals.
• Support housekeeping and laundry operations as needed.
• Document actions and follow safety procedures.

Kenntnisse

Effective communication

Conflict management

Negotiation & sales

Procedural reading

Calm problem solving

Jobbeschreibung

Sandpiper Property Management, LLC is seeking a Guest Services Ambassador to serve as the hotel’s front-line face in London, KY. The role emphasizes guest relations, front desk operations, and cross-functional support to ensure a seamless guest experience.

You will handle check-ins, reservations, and property tours while maintaining safety and accuracy in all activities. The position requires on-site presence and a strong focus on service excellence.