Guest Services Ambassador: Front Desk & Experience Architect

Candlewood-Suites-Bluffton; Bluffton (SC); On-site; USD 21,000 - 23,000; Full time

Job summary

Sandpiper Hospitality (SH) in Bluffton seeks a Guest Services Ambassador to be the hotel’s front-line face, handling check-ins, guest needs and daily operations while driving sales and guest satisfaction.

The role emphasizes exceptional guest experiences, effective communication, and calm handling of busy, high-stress environments. A high school diploma and English proficiency are required, with hospitality experience preferred.

Qualifications

• Education: High school diploma or GED required.
• English reading, writing and speaking proficiency required.
• Strong communication, conflict management and sales skills.
• Ability to read, comprehend and follow written procedures.

Responsibilities

• Greet guests warmly and provide assistance as needed.
• Coordinate check-ins, move-outs, reservations and property tours.
• Ensure safety and follow procedures during emergencies.
• Execute lead management and sales objectives to maximize revenue.

Skills

English proficiency

Communication skills

Conflict management

Sales skills

Education

High school diploma or GED

Tools

Computer literacy

Job description

Sandpiper Hospitality (SH) in Bluffton seeks a Guest Services Ambassador to be the hotel’s front-line face, handling check-ins, guest needs and daily operations while driving sales and guest satisfaction.

The role emphasizes exceptional guest experiences, effective communication, and calm handling of busy, high-stress environments. A high school diploma and English proficiency are required, with hospitality experience preferred.