Guest Services Agent — Hospitality with Growth & Perks

24-7 Hotel Management; Nashville (TN); Vor Ort; USD 26.000 - 38.000; Vollzeit

Benefits dieser Stelle

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Company parties

Competitive salary

Employee discounts

Free food & snacks

Zusammenfassung

24-7 Hotel Management is seeking a friendly Guest Services agent who enjoys interacting with people and delivering exceptional guest experiences at the front desk and beyond. You will welcome guests, assist with information, and help coordinate services to ensure smooth, memorable stays.

You will collaborate with team members to meet goals, anticipate guest needs, and contribute to a welcoming culture. The role offers opportunities for advancement and training within a supportive hospitality

Qualifikationen

• Exceptional interpersonal skills and ability to connect with guests from diverse backgrounds.
• Strong verbal and written communication skills for staff and guests.
• Knowledge of local events and points of interest to tailor guest recommendations.
• Willingness to multitask and adapt to changing daily objectives.
• Commitment to guest satisfaction and delivering an excellent experience.

Aufgaben

• Provide exceptional guest service and create a welcoming experience behind the front desk and beyond.
• Engage with guests to understand needs and offer tailored recommendations.
• Collaborate with team to meet and exceed goals and maintain high standards.
• Maintain accurate records and communicate effectively with staff and guests.

Kenntnisse

Interpersonal skills

Effective communication

Knowledge of local events

Multitasking ability

Guest satisfaction focus

Written and verbal communication

Jobbeschreibung

24-7 Hotel Management is seeking a friendly Guest Services agent who enjoys interacting with people and delivering exceptional guest experiences at the front desk and beyond. You will welcome guests, assist with information, and help coordinate services to ensure smooth, memorable stays.

You will collaborate with team members to meet goals, anticipate guest needs, and contribute to a welcoming culture. The role offers opportunities for advancement and training within a supportive hospitality