Guest Services Agent — Front Desk & Hospitality Pro

Stonebridge Hospitality Management; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Stonebridge Hospitality Management in Houston, TX is seeking a Guest Service Agent to greet guests, check in/out, and maintain guest records using the property management system. The role supports front office operations and handles inquiries, payments, and reservations to ensure guest satisfaction.

The ideal candidate will have strong customer service skills, cash handling experience, and the ability to communicate clearly with guests and staff.

Qualifications

• Previous front desk experience preferred.
• Proficiency with PMS and basic office software.
• Strong customer service and communication skills.
• Cash handling experience.

Responsibilities

• Greet, register, and assign rooms to guests.
• Verify guest credit and collect payments.
• Maintain accurate records of room availability and guest accounts.
• Handle reservations and inquiries from guests.

Skills

Customer service

Cash handling

Communication skills

Front desk ops

Time management

Education

High school diploma

Tools

PMS software

Job description

Stonebridge Hospitality Management in Houston, TX is seeking a Guest Service Agent to greet guests, check in/out, and maintain guest records using the property management system. The role supports front office operations and handles inquiries, payments, and reservations to ensure guest satisfaction.

The ideal candidate will have strong customer service skills, cash handling experience, and the ability to communicate clearly with guests and staff.