Guest Services Agent - Front Desk & Guest Experience

HHM Hospitality; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Travel Discounts

Job summary

HHM Hospitality in Austin, Texas is seeking a Guest Service Agent to greet and service guests courteously. Responsibilities include registering guests, computing bills, and resolving complaints.

The ideal candidate has a high school diploma and customer service experience, with knowledge of PMS systems preferred. The position offers competitive wages along with health benefits, paid time off, and a 401k match. Join our team to make a difference in guest experiences!

Qualifications

• High School diploma or equivalent preferred.
• Previous customer service experience or equivalent training required.
• Knowledge of PMS systems preferred.

Responsibilities

• Greet, register and service guests in a friendly manner.
• Compute bills, collect payments, and make change.
• Receive and resolve guest complaints.

Skills

Customer Service Experience

Knowledge of PMS Systems

Education

High School Diploma

Job description

HHM Hospitality in Austin, Texas is seeking a Guest Service Agent to greet and service guests courteously. Responsibilities include registering guests, computing bills, and resolving complaints.

The ideal candidate has a high school diploma and customer service experience, with knowledge of PMS systems preferred. The position offers competitive wages along with health benefits, paid time off, and a 401k match. Join our team to make a difference in guest experiences!