Guest Services Agent – 2nd Shift, Resort & Theme Park

Mt. Olympus Resort & Theme Park; Wisconsin Dells (WI); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

On-Demand Pay

Free Waterpark & Theme Park passes

Employee discounts on hotel rooms, retail, and food

Health and dental insurance options

401(k) and paid time off

Job summary

A prominent resort in Wisconsin is seeking a Front Desk Agent for the 2nd shift. The role involves greeting guests, managing reservations, and providing exceptional customer service. Ideal candidates will have a high school diploma, strong communication skills, and a customer-oriented mindset. Part-time positions are available with flexible scheduling and benefits such as same-day pay and discounts.

Qualifications

• Valid driver's license and reliable transportation.
• Ability to maintain confidentiality and professionalism under pressure.
• Willingness to work weekends and holidays.

Responsibilities

• Greeting and welcoming guests with friendly, courteous service.
• Assisting with check-in and check-out processes.
• Managing a multi-line phone system, professionally directing calls.

Skills

Exceptional communication skills

Customer-oriented mindset

Punctuality

Professional attitude

Education

High School Diploma or GED equivalent

Job description

A prominent resort in Wisconsin is seeking a Front Desk Agent for the 2nd shift. The role involves greeting guests, managing reservations, and providing exceptional customer service. Ideal candidates will have a high school diploma, strong communication skills, and a customer-oriented mindset. Part-time positions are available with flexible scheduling and benefits such as same-day pay and discounts.