Front Desk Agent (2nd Shift)

Mt. Olympus Resort & Theme Park; Wisconsin Dells (WI); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

On-Demand Pay

Free Waterpark & Theme Park passes

Employee discounts on hotel rooms, retail, and food

Health and dental insurance options

401(k) and paid time off

401(k)

Paid time off

Job summary

A prominent resort in Wisconsin is seeking a Front Desk Agent for the 2nd shift. The role involves greeting guests, managing reservations, and providing exceptional customer service. Ideal candidates will have a high school diploma, strong communication skills, and a customer-oriented mindset. Part-time positions are available with flexible scheduling and benefits such as same-day pay and discounts.

Qualifications

• Valid driver's license and reliable transportation.
• Ability to maintain confidentiality and professionalism under pressure.
• Willingness to work weekends and holidays.
• Punctuality, team spirit and customer-oriented mindset.

Responsibilities

• Greeting and welcoming guests with friendly, courteous service.
• Assisting with check-in and check-out processes.
• Managing a multi-line phone system, professionally directing calls.
• Provide recommendations on local attractions and activities.
• Handle room reservations and cancellations efficiently.
• Process cash, credit and sales transactions accurately.
• Maintain a tidy front desk area and coordinate with housekeeping.

Skills

Exceptional communication skills

Customer-oriented mindset

Punctuality

Professional attitude

Education

High School Diploma or GED equivalent

Job description

Front Desk Agent (2nd Shift) – Mt. Olympus Resort & Theme Park

Join our team as a Front Desk Agent on the 2nd shift, delivering exceptional customer service and creating a welcoming environment for guests at Mt. Olympus Resort & Theme Park.

Schedule

Schedule: 2nd Shift, 3:00 pm‑11:00 pm or 4:00 pm‑12:00 am.
Weekends and holidays required; schedule may vary based on hotel occupancy and departmental needs.

Responsibilities

• Greeting and welcoming guests with friendly, courteous service.
• Assisting with check‑in and check‑out processes.
• Managing a multi‑line phone system, professionally directing calls and answering questions accurately.
• Providing knowledgeable recommendations on local attractions and property activities.
• Handling room reservations and cancellations efficiently.
• Handling cash, credit, and sales transactions.
• Maintaining a tidy, organized front desk area.
• Monitoring guest safety and promptly addressing service issues.
• Co‑ordinating with housekeeping for room availability and maintenance.

Requirements

• High School Diploma or GED equivalent.
• Valid driver’s license and reliable transportation.
• Positive, professional attitude and adherence to Mt. Olympus grooming and appearance standards.
• Exceptional communication skills, both oral and written.
• Punctuality, team spirit, and customer‑oriented mindset.
• Ability to maintain confidentiality and professionalism under pressure.
• Availability for weekends and holidays.

What We Offer

• On‑Demand Pay – get paid the same day you work.
• Fun work environment – free Waterpark & Theme Park passes.
• Flexible scheduling – full‑time, part‑time, and seasonal positions.
• Employee perks – discounts on hotel rooms, retail, and food.
• Full‑time benefits – health and dental insurance, FSA options, 401(k), and paid time off.

Do you have what it takes to become an Olympian? Apply today to join our team!

Seniority Level

• Entry level

Employment Type

• Part‑time

Job Function

• Sales, General Business, and Education

Industries

• Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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