Guest Services Agent — 1st Shift, Front Desk, On-Demand Pay

Mt. Olympus Resort & Theme Park; Wisconsin Dells (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

On Demand Pay

FREE Waterpark & Theme Park passes

Employee discounts on hotel rooms, retail and food

Job summary

A popular resort and theme park in Wisconsin Dells is hiring a Front Desk Agent responsible for providing excellent customer service and ensuring memorable guest experiences. The ideal candidate will manage check-ins and address guests' needs, maintaining professionalism even under pressure. The role demands availability on weekends and holidays, with various full-time and part-time options available.

Qualifications

• Must be at least 18 years old.
• Must maintain confidentiality and be trustworthy.
• Must be able to work weekends and holidays.

Responsibilities

• Provide superior customer service beyond guest expectations.
• Assure friendly, courteous and accurate check-in and check-out.
• Answer the PBX professionally and respond to questions.

Skills

Exceptional oral and written communication

Excellent time management

Professional attitude

Team player

Education

High School Diploma/G.E.D Equivalent

Job description

A popular resort and theme park in Wisconsin Dells is hiring a Front Desk Agent responsible for providing excellent customer service and ensuring memorable guest experiences. The ideal candidate will manage check-ins and address guests' needs, maintaining professionalism even under pressure. The role demands availability on weekends and holidays, with various full-time and part-time options available.