Reservations Agent: CS & Sales (On-Demand Pay)

Mt. Olympus Resort & Theme Park; Wisconsin Dells (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

On Demand Pay

FREE Waterpark & Theme Park Passes

Employee discounts on hotel rooms, retail, and food

Company-wide outings

Job summary

A popular resort in Wisconsin is seeking Reservations Customer Service & Sales Agents to deliver excellent service to guests over the phone. The role involves assisting with reservations and providing information about accommodations and packages. Ideal candidates will have exceptional communication skills, a high school diploma, and a passion for customer service. Positions are available full-time, part-time, and seasonal, requiring weekend and holiday work. Attractive benefits include healthcare options, discounts, and waterpark passes.

Qualifications

• Must be at least 18 years old.
• Must maintain a professional attitude and handle pressure with poise.
• Must follow grooming and hygiene standards.

Responsibilities

• Handle inbound calls for room reservations and modifications.
• Assist guests with questions regarding their upcoming stay.
• Promote resort products and package offerings.

Skills

Exceptional oral and written communication skills

Strong teamwork skills

Time-management

Education

High School Diploma/G.E.D. Equivalent

Job description

A popular resort in Wisconsin is seeking Reservations Customer Service & Sales Agents to deliver excellent service to guests over the phone. The role involves assisting with reservations and providing information about accommodations and packages. Ideal candidates will have exceptional communication skills, a high school diploma, and a passion for customer service. Positions are available full-time, part-time, and seasonal, requiring weekend and holiday work. Attractive benefits include healthcare options, discounts, and waterpark passes.