Front Desk Agent: Guest Experience Champion

Chico Hot Springs Resort; Pray (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

A renowned resort in Wisconsin seeks a Front Desk Agent to enhance the guest experience from check-in to check-out. Your role includes welcoming guests, managing bookings, and providing concierge services. Ideal candidates will have a service-first attitude, strong communication skills, and the ability to multi-task in a dynamic environment. This position requires weekend and holiday availability, and a willingness to obtain First Aid/CPR certification. Join us and make every stay memorable!

Qualifications

• Positive, service-first attitude with great communication skills.
• Ability to multi-task and stay organized in a fast-paced environment.
• Willingness to obtain First Aid/CPR certification if not already certified.

Responsibilities

• Greet guests warmly and assist with check-ins and check-outs.
• Handle payments and maintain accurate records.
• Provide concierge services to guests.

Skills

Service-first attitude

Communication skills

Multi-tasking

Basic computer skills

First Aid/CPR certification

Tools

Opera

Job description

A renowned resort in Wisconsin seeks a Front Desk Agent to enhance the guest experience from check-in to check-out. Your role includes welcoming guests, managing bookings, and providing concierge services. Ideal candidates will have a service-first attitude, strong communication skills, and the ability to multi-task in a dynamic environment. This position requires weekend and holiday availability, and a willingness to obtain First Aid/CPR certification. Join us and make every stay memorable!