Front Desk & Reservations Specialist — On-Demand Pay

Mt. Olympus Water & Theme Park Resort; Wisconsin Dells (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

On Demand Pay

Free Waterpark Passes

Employee discounts

Health insurance after 60 days

Company events

Job summary

Mt. Olympus Water & Theme Park Resort in Wisconsin Dells is seeking a Front Desk/Reservations Agent to deliver outstanding guest service at check-in and check-out.

You will answer a multi-line PBX, greet guests, and provide accurate information on local attractions while processing reservations and handling payment transactions. The role requires a high school diploma or GED, strong communication, time management, and teamwork.

Qualifications

• High School Diploma/G.E.D Equivalent Required
• Must be at least 18 years old to apply
• Professional appearance and conduct required
• Excellent oral and written communication skills
• Must be a team player and provide superior customer service

Responsibilities

• Check-in and check-out of guests with accuracy and courtesy
• Answer multi-line phone system and direct calls
• Provide information on local attractions and activities
• Handle reservations, cancellations, and guest inquiries
• Maintain a neat and organized front desk area
• Monitor guest safety and respond to service issues promptly

Skills

Customer service

Communication

Time management

Team player

Education

High School Diploma / GED

Job description

Mt. Olympus Water & Theme Park Resort in Wisconsin Dells is seeking a Front Desk/Reservations Agent to deliver outstanding guest service at check-in and check-out.

You will answer a multi-line PBX, greet guests, and provide accurate information on local attractions while processing reservations and handling payment transactions. The role requires a high school diploma or GED, strong communication, time management, and teamwork.