Guest Services Admin & Front Desk Coordinator

Spectrum Resorts; Orange Beach (AL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Dental insurance

Employee discounts

Job summary

Spectrum Resorts in Orange Beach, AL seeks an administrative assistant to support the Guest Services Operations and Management Team. Responsibilities include handling Navis phone calls, emails, reports, and reception duties for the Executive Offices, plus assisting the Front Desk team as needed.

The role requires strong communication, hospitality skills, and the ability to multitask under pressure while maintaining professional conduct. Experience with NAVIS, IQWare, and MS Office is preferred.

Qualifications

• GED or High School diploma is required.
• Prior Front Desk experience is a plus.
• Excellent communication skills and a positive attitude are essential.
• Able to multitask professionally under pressure.
• Experience with NAVIS/IQWare and Microsoft Office required.
• Excellent hospitality skills expected.

Responsibilities

• Answer phones and take detailed messages.
• Answer emails and manage various reports/spreadsheets.
• Prepare check-in packet inserts and perform reception duties for Executive Offices.
• Assist Front Desk team as needed.
• Maintain office supplies and department inventory.
• Organize scan and file daily department paperwork.
• Code invoices and assist with special projects.

Skills

Communication skills

Multitasking

Professional under pressure

Hospitality skills

Education

GED or High School diploma

Tools

NAVIS

IQWare

Microsoft Office

Job description

Spectrum Resorts in Orange Beach, AL seeks an administrative assistant to support the Guest Services Operations and Management Team. Responsibilities include handling Navis phone calls, emails, reports, and reception duties for the Executive Offices, plus assisting the Front Desk team as needed.

The role requires strong communication, hospitality skills, and the ability to multitask under pressure while maintaining professional conduct. Experience with NAVIS, IQWare, and MS Office is preferred.