Guest Service Supervisor - Grow, Lead & Flexible Hours

Global Montello Group Corp; Snumshire (NH); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Health & Wellness

401k match

Tuition reimbursement

Talent Development Team

Career growth opportunities

Job summary

Global Partners LP is seeking a Guest Service Supervisor to oversee staff and ensure excellent guest experiences in our store environment. The role emphasizes supervision, coaching, and adherence to safety and store policies while maintaining front-end operations.

You will manage cash processes, greet guests, and support housekeeping and vendor procedures, with additional responsibilities that ensure a smooth shopping experience for customers across shifts.

Qualifications

• High school diploma or equivalent.
• Flexible availability including day, nights, weekends, holidays.
• Must be at least 18 years old.
• Ability to work across all store areas.
• Capable of lifting up to 25 lbs.

Responsibilities

• Supervise employees to ensure management directives.
• Coach staff with constructive feedback.
• Greet guests and ensure a positive shopping experience.
• Enforce safety, security, quality, and store procedures.
• Operate POS and manage cash accurately.
• Maintain store cleanliness and housekeeping.
• Support 24/7 guest service programs.
• Address guest inquiries and vendor check-ins.

Skills

Supervising staff

Coaching employees

Customer service

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Job description

Global Partners LP is seeking a Guest Service Supervisor to oversee staff and ensure excellent guest experiences in our store environment. The role emphasizes supervision, coaching, and adherence to safety and store policies while maintaining front-end operations.

You will manage cash processes, greet guests, and support housekeeping and vendor procedures, with additional responsibilities that ensure a smooth shopping experience for customers across shifts.