Guest Service Supervisor | Flexible Hours & Growth Path

Global Montello Group Corp; Shelton (CT); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health & Wellness Insurance

401k with matching

Tuition reimbursement

Growth opportunities

Job summary

Global Partners LP is seeking a Guest Service Supervisor to oversee store staff, coach performance, greet guests, and ensure smooth operations across cash handling, safety, and housekeeping. The role requires flexibility for shifts, including nights and weekends.

The position emphasizes delivering excellent guest experiences, adhering to cash procedures, and supporting ongoing guest service programs while maintaining a safe, clean store environment.

Qualifications

• Must be available to work flexible hours including days, nights, weekends or holidays.
• Must be at least 18 years of age.
• Ability to access all store areas including selling floor, stock, and register.
• Ability to reach, bend, twist, stoop, kneel, crouch, lift up to 25 lbs.

Responsibilities

• Supervise staff to ensure they perform duties per management instructions.
• Coach employees with constructive feedback to improve performance.
• Greet guests and provide an enjoyable shopping experience.
• Maintain cash processes including deposits, lottery, gift cards and checks where applicable.
• Ensure store housekeeping and 24/7 guest service programs are followed.

Skills

Flexible availability

Customer service

Cash handling

Communication

Physical ability

Education

High School Diploma

Job description

Global Partners LP is seeking a Guest Service Supervisor to oversee store staff, coach performance, greet guests, and ensure smooth operations across cash handling, safety, and housekeeping. The role requires flexibility for shifts, including nights and weekends.

The position emphasizes delivering excellent guest experiences, adhering to cash procedures, and supporting ongoing guest service programs while maintaining a safe, clean store environment.