Guest Service Supervisor - Flexible Hours & Growth

Global Montello Group Corp; Wyoming (RI); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Health & Wellness

401k match

Tuition reimbursement

Job summary

Global Partners LP is seeking a Guest Service Supervisor to oversee staff, coach performance, and maintain store operations including POS, cash handling, and guest experiences. You will ensure daily tasks align with safety policies and customer service standards across shifts.

The role requires flexibility for day, night, weekend, and holiday hours, with a focus on reliable service and operational excellence in a fast-paced environment.

Qualifications

• Supervise staff to ensure management directives are followed.
• Provide constructive coaching to improve performance.
• Greet guests and ensure a positive shopping experience.

Responsibilities

• Adhere to safety, security, quality and store policies and procedures.
• Operate POS according to corporate standards and manage cash responsibly.
• Ensure housekeeping and 24/7 guest service programs are executed.
• Address guest inquiries and complaints promptly and professionally.
• Check in vendors according to guidelines.

Skills

Supervising

Coaching

Guest service

Cash handling

POS operation

Safety/compliance

Flexibility

Communication

Education

High School Diploma

Tools

Point of Sale (POS) system

Job description

Global Partners LP is seeking a Guest Service Supervisor to oversee staff, coach performance, and maintain store operations including POS, cash handling, and guest experiences. You will ensure daily tasks align with safety policies and customer service standards across shifts.

The role requires flexibility for day, night, weekend, and holiday hours, with a focus on reliable service and operational excellence in a fast-paced environment.