Guest Service Supervisor: Flexible Hours & Growth

Global Montello Group Corp; Littleton (NH); On-site; USD 22,000 - 26,000; Full time

Job summary

Global Partners LP is seeking a Guest Service Supervisor to lead a team and ensure flawless store operations. You will supervise staff, coach for performance, and maintain cash control at the POS while upholding safety and quality standards.

The role requires flexible hours including days, nights, weekends or holidays, and a high school diploma. You will contribute to guest satisfaction and 24/7 guest service programs.

Qualifications

• High School Diploma or equivalent required.
• Experience in customer service or retail environment a plus.

Responsibilities

• Supervise employees making sure they are performing all the job duties implemented by management.
• Coaching employees by giving them constructive feedback to help perform certain tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised).
• Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.).
• Ensure the 24/7 execution of all guest service programs and processes.
• Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
• Always replenishes products to ensure in-stock conditions.
• Address inquiries and complaints from guests.
• Check in external and internal vendors per established guidelines.

Education

High School Diploma

Job description

Global Partners LP is seeking a Guest Service Supervisor to lead a team and ensure flawless store operations. You will supervise staff, coach for performance, and maintain cash control at the POS while upholding safety and quality standards.

The role requires flexible hours including days, nights, weekends or holidays, and a high school diploma. You will contribute to guest satisfaction and 24/7 guest service programs.