Guest Service Supervisor — Flexible Hours & Growth

Global Montello Group Corp; Cheshire (MA); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Coins!

Health benefits

401k with match

Tuition reimbursement

Job summary

Global Partners LP is seeking a Guest Service Supervisor to oversee staff, coach performance, greet guests, and ensure seamless store operations. You’ll handle POS tasks, maintain cash levels, and uphold safety and cleanliness across shifts in a fast-paced retail environment.

The role requires flexible hours, 18+ age, and ability to access all store areas. Competitive pay ranges align with experience and geographic location.

Qualifications

• High school diploma or equivalent.
• Retail or guest service experience preferred.
• Able to work flexible hours including nights, weekends and holidays.

Responsibilities

• Supervise employees to ensure tasks are performed per management directives.
• Coach staff by giving constructive feedback for task performance.
• Greet guests and provide an enjoyable shopping experience.
• Adhere to safety, security, quality and store policies and practices.
• Operate the POS and maintain cash levels as directed.
• Maintain store housekeeping including cleaning and stocking.
• Ensure 24/7 execution of guest service programs and processes.
• Handle cash processes including deposits, lottery, gift cards and checks where applicable.
• Replenish products to maintain in-stock conditions.
• Address guest inquiries and complaints.
• Check in external and internal vendors per guidelines.

Skills

Supervisory

Customer service

Cash handling

Inventory replenishment

Education

High School Diploma

Tools

POS system

Job description

Global Partners LP is seeking a Guest Service Supervisor to oversee staff, coach performance, greet guests, and ensure seamless store operations. You’ll handle POS tasks, maintain cash levels, and uphold safety and cleanliness across shifts in a fast-paced retail environment.

The role requires flexible hours, 18+ age, and ability to access all store areas. Competitive pay ranges align with experience and geographic location.