Guest Service Specialist I - Front Desk (Part-Time)

Navy Exchange Service Command; Newport (RI); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Day one benefits

Paid time off

Healthcare

Job summary

Navy Exchange Service Command seeks a part-time Guest Service Representative I to greet guests, manage front desk operations, and handle reservations using the PMS system. Positioned at a Newport lodging facility, the role includes processing check-ins/outs, payments, and guest requests with attention to privacy and security.

The ideal candidate will have at least one year of general office experience and one year in a related guest services role, with on-site availability including weekends and

Qualifications

• 1 year of general office clerical experience.
• 1 year progressively responsible experience related to guest services/hospitality.
• Education may be substituted for experience under policy.

Responsibilities

• Greet guests, welcome visitors and provide information about lodging amenities.
• Process guest check-ins and check-outs, verify eligibility, assign rooms, and collect payments.
• Use the PMS to create/modify reservations, manage room assignments, and generate reports.

Skills

Guest service

Front desk operations

PMS familiarity

Cash handling

Tools

PMS system

POS systems

Job description

Navy Exchange Service Command seeks a part-time Guest Service Representative I to greet guests, manage front desk operations, and handle reservations using the PMS system. Positioned at a Newport lodging facility, the role includes processing check-ins/outs, payments, and guest requests with attention to privacy and security.

The ideal candidate will have at least one year of general office experience and one year in a related guest services role, with on-site availability including weekends and