Guest Service Specialist — Front Desk & Guest Experience

Lbahospitality; Greensboro (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A hospitality company in Greensboro is looking for a professional to provide excellent guest service and manage the front office operations. The role requires strong customer service skills, problem-solving abilities, and a reliable work ethic. Candidates must have a high school diploma and experience in service or sales. This position is onsite and entails working various shifts, including weekends. Opportunities for advancement include roles such as Assistant General Manager and Guest Service Manager.

Qualifications

• Experience in service, sales, or guest relations preferred.
• Must be honest and trustworthy.
• Must pass security clearances.

Responsibilities

• Provide excellent guest service.
• Manage front office operations.
• Greet and register guests.
• Maintain communication with management.
• Promote hotel amenities.

Skills

Customer service

Problem-solving

Conflict resolution

Computer literacy

Proficient in English

Education

High school diploma or equivalent

Job description

A hospitality company in Greensboro is looking for a professional to provide excellent guest service and manage the front office operations. The role requires strong customer service skills, problem-solving abilities, and a reliable work ethic. Candidates must have a high school diploma and experience in service or sales. This position is onsite and entails working various shifts, including weekends. Opportunities for advancement include roles such as Assistant General Manager and Guest Service Manager.