Guest Service Specialist - Front Desk

Larkspur Landing Campbell; Campbell (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Medical, Dental, and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Free Basic Life Insurance

Travel Discounts

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Job summary

Larkspur Landing Campbell is hiring a Guest Service Agent responsible for greeting and registering guests and ensuring their satisfaction. Candidates should have prior customer service experience and preferably knowledge of PMS systems.

The role offers competitive wages, health benefits, and a supportive work environment where excellence is a core belief. Responsibilities include managing guest requests, processing payments, and maintaining high guest satisfaction scores.

Qualifications

• High School diploma or equivalent preferred.
• Previous customer service experience or equivalent training required.
• Knowledge of PMS systems preferred.

Responsibilities

• Greet and register guests in a friendly manner.
• Assist with guest requests and resolve complaints.
• Perform bookkeeping activities and manage guest payments.
• Ensure overall guest satisfaction.

Skills

Customer service experience

Knowledge of PMS systems

Education

High School diploma or equivalent

Job description

Larkspur Landing Campbell is hiring a Guest Service Agent responsible for greeting and registering guests and ensuring their satisfaction. Candidates should have prior customer service experience and preferably knowledge of PMS systems.

The role offers competitive wages, health benefits, and a supportive work environment where excellence is a core belief. Responsibilities include managing guest requests, processing payments, and maintaining high guest satisfaction scores.