Guest Experience Specialist

Live Nation International; Philadelphia (Philadelphia County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Free concert tickets

Dog-friendly offices

Student loan reimbursement

Adoption/fertility support

Job summary

A leading live entertainment company in Philadelphia is looking for a Guest Service team member. You will interact with customers to provide information about products and handle inquiries. The ideal candidate has at least 2 years of customer service experience and possesses excellent communication skills. With perks like concert tickets and a fun work culture, this role offers a fantastic opportunity to grow and connect with fans. Join us today and be part of our dynamic team!

Qualifications

• At least 2 years in Customer Service and communications.
• Strong strategic thinking and creative problem-solving skills.
• Excellent verbal, written and interpersonal communication skills.

Responsibilities

• Deliver exemplary customer service to maintain customer loyalty.
• Answer inbound calls or inquiries in person and resolve customer complaints.
• Keep records of customer interactions and details of inquiries.

Skills

Customer Service

Communication

Problem-solving

Teamwork

Education

High School Diploma or equivalent

Job description

A leading live entertainment company in Philadelphia is looking for a Guest Service team member. You will interact with customers to provide information about products and handle inquiries. The ideal candidate has at least 2 years of customer service experience and possesses excellent communication skills. With perks like concert tickets and a fun work culture, this role offers a fantastic opportunity to grow and connect with fans. Join us today and be part of our dynamic team!