GUEST SERVICE REPRESENTATIVE

DIMENSION MASTER; Round Rock (TX); On-site; USD 22,041 - 22,730; Part time

Benefits offered by this job

Supportive team environment

Opportunities for growth in hotel operations

Job summary

DIMENSION MASTER is looking for a Guest Service Representative in Round Rock, TX. In this part-time role, you will provide exceptional customer service to guests, assisting them with check-ins, check-outs, and reservations.

The position offers flexibility to work various shifts, including weekends and holidays. Ideal candidates will have strong communication skills, a friendly demeanor, and the ability to multitask effectively. Join our supportive team environment and make a positive impact on guests' experiences.

Qualifications

• Strong customer service and communication skills.
• Friendly, positive, and professional presence.
• Comfortable using computers and hotel systems.

Responsibilities

• Greet guests and provide friendly service.
• Assist with check ins, check outs, and reservations.
• Resolve guest issues promptly.

Skills

Customer service skills

Communication skills

Adaptability

Job description

Job Details

Job Location: Round Rock, TX 78664Position Type: Part TimeSalary Range: $16.00 - $16.50 HourlyJob Shift: Any

The Role

As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

• Greet guests and provide friendly, helpful service
• Assist with check ins, check outs, room assignments, and reservations
• Answer guest questions and resolve issues promptly
• Operate the front desk system and process payments
• Communicate with housekeeping and other departments
• Maintain the front desk area in a clean and organized manner
• Handle guest requests and elevate concerns when needed
• Provide local information and general hotel assistance

Why You Will Love It Here

• Supportive team environment
• Opportunities to grow in front desk and hotel operations
• A role where you meet new people and make a daily impact

Ready to Join the Team

If you are ready to assist guests and help create memorable stays, we would love to meet you.

Qualifications

What Makes You You

• Strong customer service and communication skills
• Friendly, positive, and professional presence
• Comfortable using computers and hotel systems
• Dependable, organized, and able to multitask
• Prior hotel or customer service experience is helpful but not required
• Flexible to work any shifts including holidays and weekends

EOE