GUEST SERVICE REPRESENTATIVE

DIMENSION MASTER; California (MO); On-site; USD 25,444 - 25,582; Part time

Benefits offered by this job

Supportive team environment

Growth opportunities in front desk

Meet new people daily

Job summary

DIMENSION MASTER in Valencia, CA is seeking a Guest Service Representative for part-time hours. You will greet guests, assist with check-ins and check-outs, handle reservations, and support daily service needs to ensure smooth front desk operations and a memorable guest experience.

Candidates should be friendly, patient, and computer-literate; prior hotel or customer-service experience is helpful but not required.

Qualifications

• Strong customer service and communication skills.
• Friendly, professional presence and positive attitude.
• Comfortable using computers and hotel systems.
• Dependable, organized and able to multitask.
• Prior hotel or customer service experience is helpful but not required.
• Flexible to work any shifts including holidays and weekends.

Responsibilities

• Greet guests and provide friendly, helpful service.
• Assist with check-ins, check-outs, room assignments, and reservations.
• Answer guest questions and resolve issues promptly.
• Operate the front desk system and process payments.
• Communicate with housekeeping and other departments.
• Maintain the front desk area in a clean and organized manner.
• Handle guest requests and escalated concerns when needed.
• Provide local information and general hotel assistance.

Skills

Customer service

Communication skills

Computer literacy

Multitasking

Dependable

Flexible shifts

Tools

Front desk software

Job description

Job Details

• Job Location: Valencia, CA 91355
• Position Type: Part Time
• Salary Range: $18.47 - $18.57 Hourly
• Job Shift: Any

The Role

As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

• Greet guests and provide friendly, helpful service
• Assist with check ins, check outs, room assignments, and reservations
• Answer guest questions and resolve issues promptly
• Operate the front desk system and process payments
• Communicate with housekeeping and other departments
• Maintain the front desk area in a clean and organized manner
• Handle guest requests and escalated concerns when needed
• Provide local information and general hotel assistance

Why You Will Love It Here

• Supportive team environment
• Opportunities to grow in front desk and hotel operations
• A role where you meet new people and make a daily impact

Ready to Join the Team

If you are ready to assist guests and help create memorable stays, we would love to meet you.

EOE

QualificationsWhat Makes You You

• Strong customer service and communication skills
• Friendly, positive, and professional presence
• Comfortable using computers and hotel systems
• Dependable, organized, and able to multitask
• Prior hotel or customer service experience is helpful but not required
• Flexible to work any shifts including holidays and weekends