GUEST SERVICE REPRESENTATIVE

DR HOTEL EMPLOYEE LEASING LLC; Round Rock (TX); On-site; USD 22,041 - 22,730; Part time

Benefits offered by this job

Supportive team environment

Opportunities for growth

Job summary

DR HOTEL EMPLOYEE LEASING LLC is looking for a part-time front desk associate at Homewood Suites Austin Round Rock. Your role will involve greeting guests, assisting with check-ins and check-outs, and maintaining a welcoming environment.

You will thrive in a supportive team and have the chance to grow within hotel operations. Ideal candidates are dependable and possess strong customer service skills. Flexible shift availability is essential.

Qualifications

• Strong customer service and communication skills.
• Friendly, positive, and professional presence.
• Comfortable using computers and hotel systems.

Responsibilities

• Greet guests and provide friendly, helpful service.
• Assist with check ins, check outs, room assignments, and reservations.
• Answer guest questions and resolve issues promptly.

Skills

Customer service skills

Communication skills

Organizational skills

Dependability

Multitasking

Job description

Job Details: Job Location: Homewood Suites Austin Round Rock - Round Rock, TX 78664
Position Type: Part Time
Salary Range: $16.00 - $16.50 Hourly
Job Shift: Any

What You Will Be Doing

• Greet guests and provide friendly, helpful service
• Assist with check ins, check outs, room assignments, and reservations
• Answer guest questions and resolve issues promptly
• Operate the front desk system and process payments
• Communicate with housekeeping and other departments
• Maintain the front desk area in a clean and organized manner
• Handle guest requests and escalate concerns when needed
• Provide local information and general hotel assistance

Why You Will Love It Here

• Supportive team environment
• Opportunities to grow in front desk and hotel operations
• A role where you meet new people and make a daily impact

QualificationsWhat Makes You You

• Strong customer service and communication skills
• Friendly, positive, and professional presence
• Comfortable using computers and hotel systems
• Dependable, organized, and able to multitask
• Prior hotel or customer service experience is helpful but not required
• Flexible to work any shifts including holidays and weekends

EOE