Guest Service Pro: Front Desk & Night Audit (Daily Pay)

Humanitarian Hotels; Littleton (CO); Presencial; USD 21.000 - 30.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Daily pay

Free telemedicine

Health insurance

401k with company match

Paid time off

Holiday pay

Pet insurance

Employee assistance program

Discounts on event tickets

Descripción de la vacante

Schulte Hospitality Group in Littleton, CO, is seeking a Guest Service Representative to warmly welcome guests, manage front desk duties, and support VIP arrivals. The role emphasizes personalized service, cash handling, and accurate payments, with a focus on a professional, friendly front desk presence.

The position is part-time with opportunities for development within a growing hospitality portfolio. Strong communication and basic computer skills are essential, along with prior front desk

Formación

• Minimum of one year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• Minimum of High School education.

Responsabilidades

• Greets guests as they arrive, focus on personal recognition.
• Reviews arrival lists daily and assists in preparing and assembling welcome amenities.
• Escort VIPs to room and check them in prior to arrival.
• Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed.
• Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
• Keep front desk area clean and organized.
• Assisting with lobby activation as needed.
• Utilize proper procedures when handling guest PPI data.
• Follow checklist when going through check in or check out with guest . Always retrieve necessary identification documents and form of payment upon arrival.
• Attends promptly to guest needs and inquiries
• Perform various other duties as assigned
• Perform various other duties as assigned to meet business objectives

Conocimientos

Basic computer skills

Effective communication

Guest service mindset

Educación

High School diploma

Descripción del empleo

Schulte Hospitality Group in Littleton, CO, is seeking a Guest Service Representative to warmly welcome guests, manage front desk duties, and support VIP arrivals. The role emphasizes personalized service, cash handling, and accurate payments, with a focus on a professional, friendly front desk presence.

The position is part-time with opportunities for development within a growing hospitality portfolio. Strong communication and basic computer skills are essential, along with prior front desk