Guest Service Agent: Night Audit | Daily Pay & Benefits

The Inn at Stonecliffe; Littleton (CO); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Daily Pay

Telemedicine and Mental Health Care

Health Insurance options

Life Insurance options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on event tickets, etc.

Job summary

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative for their Littleton, CO location. This part-time role emphasizes guest recognition, efficient front desk operations, and a friendly, professional demeanor.

You will handle check-ins/outs, phone inquiries, and cash handling while ensuring a welcoming, safe environment for guests. Candidates should have at least 1 year in Front Desk Operations and knowledge of hotel front desk procedures.

Qualifications

• Minimum of one year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• Minimum of High School education.

Responsibilities

• Greets guests as they arrive, focus on personal recognition
• Reviews arrival lists daily and assists in preparing and assembling welcome amenities
• Escort VIPs to room and check them in prior to arrival
• Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
• Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
• Keep front desk area clean and organized.
• Assisting with lobby activation as needed.
• Utilize proper procedures when handling guest PPI data.
• Follow checklist when going through check in or check out with guest . Always retrieve necessary identification documents and form of payment upon arrival.
• Attends promptly to guest needs and inquiries
• Perform various other duties as assigned
• Perform various other duties as assigned to meet business objectives

Skills

Front Desk Experience

Hotel Front Desk Operations

Communication Skills

Computer Skills

Education

High School Diploma

Job description

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative for their Littleton, CO location. This part-time role emphasizes guest recognition, efficient front desk operations, and a friendly, professional demeanor.

You will handle check-ins/outs, phone inquiries, and cash handling while ensuring a welcoming, safe environment for guests. Candidates should have at least 1 year in Front Desk Operations and knowledge of hotel front desk procedures.