Guest Service Pro — Part-Time with Daily Pay & Benefits

Waterstoneboca; Chino Hills (CA); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance

401k Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts

Job summary

Schulte Hospitality Group seeks a dynamic Part-time Guest Service Representative to greet guests, manage check-ins, and deliver exceptional service at the front desk. The role requires a friendly, professional demeanor and solid front desk knowledge to support a seamless guest experience.

The position offers daily pay options, telemedicine, multiple health insurance plans, a 401k plan with company match, PTO, holiday pay, pet insurance, and an employee assistance program to support associates.

Qualifications

• Minimum of one year in Front Desk Operations
• In-depth knowledge of hotel Front Desk operations
• High School education minimum

Responsibilities

• Greets guests as they arrive, focus on personal recognition
• Reviews arrival lists daily and assists in preparing and assembling welcome amenities
• Escort VIPs to room and check them in prior to arrival
• Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
• Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
• Keep front desk area clean and organized.
• Assisting with lobby activation as needed.
• Utilize proper procedures when handling guest PPI data.
• Follow checklist when going through check in or check out with guest . Always retrieve necessary identification documents and form of payment upon arrival.
• Attends promptly to guest needs and inquiries
• Perform various other duties as assigned
• Perform various other duties as assigned to meet business objectives

Skills

Computer skills

Communication

Guest focus

Education

High School diploma

Job description

Schulte Hospitality Group seeks a dynamic Part-time Guest Service Representative to greet guests, manage check-ins, and deliver exceptional service at the front desk. The role requires a friendly, professional demeanor and solid front desk knowledge to support a seamless guest experience.

The position offers daily pay options, telemedicine, multiple health insurance plans, a 401k plan with company match, PTO, holiday pay, pet insurance, and an employee assistance program to support associates.