Guest Service Pro: Front Desk & Night Audit

Krishna Ventures LLC; Greencastle (Franklin County); On-site; USD 30,000 - 40,000; Full time

Job summary

A hospitality company is seeking dedicated Guest Service Agents for their establishment in Greencastle, offering opportunities to assist guests with check-ins and check-outs while ensuring satisfaction throughout their stay. Ideal candidates will have a high school diploma and at least one year of relevant experience, along with excellent communication skills and a professional appearance. This role demands multitasking abilities in a fast-paced setting, with a commitment to providing exceptional service, including assisting guests with inquiries and managing reservations.

Qualifications

• 1+ years Front Desk Agent experience preferred.
• Well-groomed, professional appearance.
• Physically agile, and able to stand for extended periods.

Responsibilities

• Greeting and thanking guests in a sincere, friendly manner.
• Checking guests in on arrival and out on departure.
• Anticipating and addressing guests' needs, and resolving their problems and complaints.

Skills

Outstanding written and verbal communication skills

Multitasking in a fast-paced environment

Team player

Education

High school diploma or suitable equivalent

Job description

A hospitality company is seeking dedicated Guest Service Agents for their establishment in Greencastle, offering opportunities to assist guests with check-ins and check-outs while ensuring satisfaction throughout their stay. Ideal candidates will have a high school diploma and at least one year of relevant experience, along with excellent communication skills and a professional appearance. This role demands multitasking abilities in a fast-paced setting, with a commitment to providing exceptional service, including assisting guests with inquiries and managing reservations.