Guest Service Pro: Front Desk, Flexible Shifts & Growth

G&B HOTEL EMPLOYEE LEASING LLC; Cypress (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Supportive team environment

Growth opportunities in front desk/ops

Memorable guest experiences

Job summary

G&B HOTEL EMPLOYEE LEASING LLC is seeking a Guest Service Representative to support Courtyard Cypress in Cypress, CA. You will greet guests, manage check-ins/outs, handle reservations, and assist with daily front desk tasks to ensure a smooth, welcoming stay.

The role emphasizes strong customer service, effective communication, and teamwork within a hotel environment. Flexible shifts including weekends are required to meet guest needs.

Qualifications

• Strong customer service and communication skills.
• Friendly, positive, and professional presence.
• Comfortable using computers and hotel systems.
• Dependable, organized, and able to multitask.
• Prior hotel or customer service experience is helpful but not required.
• Flexible to work any shifts including holidays and weekends.

Responsibilities

• Greet guests and provide friendly, helpful service.
• Assist with check ins, check outs, room assignments, and reservations.
• Answer guest questions and resolve issues promptly.
• Operate the front desk system and process payments.
• Communicate with housekeeping and other departments.
• Maintain the front desk area in a clean and organized manner.
• Handle guest requests and elevate concerns when needed.
• Provide local information and general hotel assistance.

Skills

Customer service

Communication

Friendly demeanor

Professional presence

Computer skills

Multitasking

Flexible shifts

Job description

G&B HOTEL EMPLOYEE LEASING LLC is seeking a Guest Service Representative to support Courtyard Cypress in Cypress, CA. You will greet guests, manage check-ins/outs, handle reservations, and assist with daily front desk tasks to ensure a smooth, welcoming stay.

The role emphasizes strong customer service, effective communication, and teamwork within a hotel environment. Flexible shifts including weekends are required to meet guest needs.