Guest Service Pro — Daily Pay & Flexible Benefits

Schulte Hospitality Group; Surfside (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine & Mental Health care

Health Insurance

Life Insurance

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts

Job summary

Schulte Hospitality Group seeks a Guest Service Representative to welcome guests, manage check-in/check-out, and handle inquiries at the Surfside front desk. You will deliver a warm, efficient guest experience and assist with concierge tasks as part of a collaborative team.

Ideal candidates will have at least one year in Front Desk Operations, solid communication skills, and a customer-first mindset. This role includes daily pay options, diverse health plans, and a path for growth within SHG.

Qualifications

• Minimum of one year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• Basic computer skills are essential.

Responsibilities

• Greet guests on arrival with personal recognition.
• Review arrival lists and prepare welcome amenities.
• Escort VIPs to rooms and assist with check-in prior to arrival.
• Answer phones within three rings and route inquiries as needed.
• Maintain cash handling procedures and report discrepancies.

Skills

Front desk operations

Basic computer skills

Effective communication

Time management

Education

High School diploma

Job description

Schulte Hospitality Group seeks a Guest Service Representative to welcome guests, manage check-in/check-out, and handle inquiries at the Surfside front desk. You will deliver a warm, efficient guest experience and assist with concierge tasks as part of a collaborative team.

Ideal candidates will have at least one year in Front Desk Operations, solid communication skills, and a customer-first mindset. This role includes daily pay options, diverse health plans, and a path for growth within SHG.