Guest Service Pro — Front Desk, Daily Pay & Benefits

The Inn at Stonecliffe; Annapolis (MD); Presencial; USD 47 279 000 - 52 349 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Daily Pay

Telemedicine

Health Insurance

401k Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Resumo da oferta

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our Annapolis team. SHG, a division of Schulte Companies, has a long hospitality heritage and a strong commitment to developing talent.

This full-time role focuses on creating a welcoming guest experience across our properties and provides competitive benefits. You will greet guests, assist with check-in, handle inquiries, and ensure smooth front-desk operations.

Qualificações

• Minimum of one year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• High School education or equivalent.

Responsabilidades

• Greets guests on arrival with personal recognition.
• Assists with check-in/check-out and prepares welcome amenities.
• Answers phone calls promptly and provides directions or transfers.
• Counts cash and ensures proper cash handling procedures.
• Keeps front desk organized and supports lobby activation as needed.
• Handles guest PII data with appropriate security measures.

Conhecimentos

Front Desk Operations

Customer Service

Cash Handling

Verbal & Written Communication

Formação académica

High School Diploma

Descrição da oferta de emprego

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our Annapolis team. SHG, a division of Schulte Companies, has a long hospitality heritage and a strong commitment to developing talent.

This full-time role focuses on creating a welcoming guest experience across our properties and provides competitive benefits. You will greet guests, assist with check-in, handle inquiries, and ensure smooth front-desk operations.