Guest Service Pro - Daily Pay & Benefits

Joella Pure Cosmetics; New York (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance

Life Insurance

401k

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discount Marketplace

Job summary

Schulte Hospitality Group in New York, NY seeks a dynamic Guest Service Representative to greet guests, manage check-ins, and deliver outstanding service at the front desk. You will handle guest inquiries, coordinate with other departments, and maintain smooth front desk operations; prior hotel front desk experience is preferred and clear communication is essential.

The role offers daily pay options, broad benefit choices, a 401(k) plan with company match, PTO, holiday pay and opportunities for

Qualifications

• Minimum of one year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• Minimum of High School education.

Responsibilities

• Greets guests as they arrive, focusing on personal recognition.
• Reviews arrival lists daily and assists in preparing welcome amenities.
• Escort VIPs to rooms and check them in prior to arrival.
• Answer the telephone within three rings with a smile and transfer as needed.
• Handle issued bank and maintain cash handling procedures.
• Keep front desk area clean and organized.
• Assist with lobby activation as needed.
• Respect guest PII data and follow privacy procedures.
• Follow check-in/check-out checklists and collect IDs and payment forms.
• Attend promptly to guest needs and inquiries.
• Perform other duties to meet business objectives.

Skills

Guest service

Front desk operations

Verbal communication

Written communication

Education

High School diploma

Tools

POS systems

Job description

Schulte Hospitality Group in New York, NY seeks a dynamic Guest Service Representative to greet guests, manage check-ins, and deliver outstanding service at the front desk. You will handle guest inquiries, coordinate with other departments, and maintain smooth front desk operations; prior hotel front desk experience is preferred and clear communication is essential.

The role offers daily pay options, broad benefit choices, a 401(k) plan with company match, PTO, holiday pay and opportunities for