Guest Experience Agent - Front Desk with Daily Pay

The Inn at Stonecliffe; New York (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine and Virtual Mental Health

Health Insurance and Life Insurance

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts

Job summary

Schulte Hospitality Group is seeking a dynamic Guest Service Representative in New York, NY, to deliver exceptional hospitality and personal recognition to arriving guests. You will manage phone inquiries, assist with check-in/check-out, and ensure secure handling of guest information.

This role requires solid front desk knowledge, effective communication, and a customer-first mindset to support a fast-paced hospitality environment.

Qualifications

• Minimum front desk experience is required.
• Proficiency with basic computer systems is expected.
• Strong communication and guest-service skills are essential.

Responsibilities

• Greet guests on arrival with personal recognition.
• Answer phone within three rings and route inquiries.
• Assist with check-in/check-out and guest payments.
• Maintain front desk area neat and organized.
• Handle guest information securely and professionally.

Skills

Basic computer skills

Verbal and written communication

Guest service orientation

Education

High School diploma

1 year Front Desk experience

Job description

Schulte Hospitality Group is seeking a dynamic Guest Service Representative in New York, NY, to deliver exceptional hospitality and personal recognition to arriving guests. You will manage phone inquiries, assist with check-in/check-out, and ensure secure handling of guest information.

This role requires solid front desk knowledge, effective communication, and a customer-first mindset to support a fast-paced hospitality environment.