Guest Experience Leader - Front End & Training

UNAVAILABLE; Cary (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Lowe's Foods is seeking a Front End Supervisor to ensure fast, friendly checkout experiences by enforcing Guest Service Standards and Policies. The role involves supervising front end hosts, directing guest flow, and coordinating staff to meet service levels.

Responsibilities include training cashiers, handling guest requests, and maintaining a clean, professional front end. Ability to lift 25 lbs and stand for extended periods is required.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Effective communication and guest service skills.
• Ability to supervise people including training and development.
• Demonstrate ability to learn multiple tasks.

Responsibilities

• Maintain guest service standards and policies.
• Manage guest traffic flow and assist at the front end.
• Coordinate scheduling with store management for service levels.
• Train cashiers and hosts to meet standards.
• Handle refunds, overrides, and approvals promptly.

Skills

Friendly personality

Team player

Guest service skills

Customer interaction

Math skills

Reading direction information

Stand for long periods

Supervision & training

Computer literacy

Flexibility

Tools

POS systems

Front-end operations

Job description

Lowe's Foods is seeking a Front End Supervisor to ensure fast, friendly checkout experiences by enforcing Guest Service Standards and Policies. The role involves supervising front end hosts, directing guest flow, and coordinating staff to meet service levels.

Responsibilities include training cashiers, handling guest requests, and maintaining a clean, professional front end. Ability to lift 25 lbs and stand for extended periods is required.